01Data controller
Your personal data is processed by Nevosa Medikal Cihazlar ve Danışmanlık (“Nevosa”) as the data controller. For any question or request about this notice, write to us at info@nevosa.com.tr.
02Personal data we process
We process the following data you share with us through the contact form, by email or by phone:
- Identity: your first and last name.
- Contact details: your email address and, if you share it, your phone number.
- Professional details: if you share it, the university or institution you work at.
- Request details: the subject you choose, the product or brand you are interested in, and the content of your message.
03Purposes
Your personal data is processed only for the following purposes:
- Answering your requests for information and quotes, and recommending suitable devices and solutions.
- Planning and carrying out demos, installation, training and technical support.
- Contacting you about your request.
04Legal grounds
Your personal data is processed on the grounds in Article 5(2)(c) of the KVKK, that processing is directly related to the formation or performance of a contract, and Article 5(2)(f), that processing is necessary for our legitimate interest in answering your request, provided it does not harm your fundamental rights and freedoms.
05How we collect it
Data is collected electronically, by partly automated means, when you fill in the contact form on our website, email us or call us. The contact form does not store your details on our servers: when you submit it, your message opens in your own email app and reaches us as an email once you send it.
06Transfers
Your personal data is not shared with third parties unless a legal obligation requires it. Our email correspondence is stored on the infrastructure of the provider we use for email.
07Retention
Your data is kept for as long as the purpose of processing requires and for the retention periods set by the relevant legislation; at the end of those periods it is deleted, destroyed or anonymised.
08Your rights
Under Article 11 of the KVKK you may apply to the data controller to:
- learn whether your personal data is processed,
- request information about it if it has been processed,
- learn the purpose of processing and whether the data is used in line with that purpose,
- know the third parties in Türkiye or abroad to whom it has been transferred,
- ask for it to be corrected if it is incomplete or inaccurate,
- ask for it to be deleted or destroyed under the conditions in Article 7 of the KVKK,
- ask for any correction, deletion or destruction to be notified to the third parties it was transferred to,
- object to an outcome against you that arises from analysis exclusively by automated systems,
- claim compensation if you suffer damage from unlawful processing.
09How to apply
You can send requests about your rights in writing to info@nevosa.com.tr, in line with the Communiqué on the Procedures and Principles of Application to the Data Controller, together with information that allows us to verify your identity. Your request will be concluded free of charge within thirty days at the latest, depending on its nature.